Got a question about your order? Just want to say hi? We're real people and we actually respond — usually within 1 - 2 business days.

We're a family based in Edmonton, AB and we handle every message personally. We respond to all inquiries within 1-2 business days, Monday to Friday. Messages received on weekends or holidays will be answered on the next business day.

During busy periods like the holiday season or playoff time, response times may be slightly longer — but we always get back to everyone.